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Basic requirements for the uploaded documents:

1. The scanned copy must be clear and in colour.
2. The scanned copy must be complete and have two-page spread.
  • Both sides of the identity document must be scanned.
  • If, according to the rules of the customer’s country of residence, the passport is not changed or renewed upon a certain age but has a new photo pasted into and/or the expiry date extended, the copy of such page must be submitted as well.
  • If the customer’s name is in two languages in the passport, but this data is on different pages, the scanned copies of both pages must be provided.
3. No obvious erasures, additions, scratch-outs or other unauthorized manipulations are allowed.
4. The photo must be of high quality.
5. The name(s) on the account must be identical to the one(s) in the document.
6. One of the documents uploaded for verification must prove a client’s address. Address specified in the account data must be the same as in the document.
7. The document submitted must be valid for at least 6 months at the moment of applying for verification and be duly stamped and signed.
8. The document uploaded for the second-level verification must differ from the one submitted for the first level.*
9. In case the account is registered in the name of a legal entity, the documents confirming the company’s registration must be provided.**
10. Accepted file types are .png, .jpeg, .jpg, .gif and .pdf. The size of the file must not exceed 2 MB, the resolution should not exceed 3000 pixels.
11. It is not allowed to type name in capital letters. Only first letters of the name/names can be capitalized.

* The requirement 8 also applies to the clients who uploaded the same page of the passport to both verification levels. The requirement does not apply to the clients who submitted the page of the passport containing the residential address along with the main page (information page) of the passport. In case the main page of a passport is uploaded for the first level, the page confirming the residential address is enough to the get the second-level verification status.
** If a trading account is opened by a legal entity, the documents confirming the company's registration and shareholder certificate are necessary to upload to pass the first level of verification. For the second level of verification, an identification document of the individual owning the account must be provided.
Documents for the first-level verification:
    a) Articles of association and memorandum of association, or equivalent documents;
    b) Registration documents (registration certificate, certificate of incorporation, etc.);
    c) Directors register (board resolution, appointment of the director, incumbency certificate).
Documents for the second-level verification:
    a) Scanned copy of the passport of the one who trades on the account (or the director, if he is the one to trade);
    b) Power of attorney to carry out operations on the trading account (if trading is conducted by a person other than the company's director).



Below please check the list of the documents accepted for verification:

Country

Documents for the first level Documents for the second level

Austria

  • Passport
  • ID card
  • Driving license
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Belgium

  • ID card (Carte d`identité)
  • Passport (Passeport)
  • Driving license (Permis de conduire)
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Bulgaria

  • ID card (Лична карта)
  • Passport (Паспорт)
  • Driving license (Свидетелство за управление МПС)
  • Seaman Passport (Моряшски паспорт за български граждани)
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Cyprus

  • Passport
  • ID card
  • North Cypriot ID card
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile
  • Driving license
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Czech Republic

  • Passport (Cestovní pas)
  • ID card (Občanský průkaz)
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Denmark

  • Passport
  • Driving license
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile
  • National Health Insurance Card (Sundhedskortet)
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Estonia

  • Passport (Pass)
  • ID card (Isikutunnistus)
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile (Elukohatõend)
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Finland

  • Passport
  • ID card
  • New driving license which came into force after January 2013
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

France

  • ID card
  • Passport
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Germany

  • ID card (Personalausweis)
  • Passport
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Greece

  • ID card
  • Passport
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Hungary

  • Passport (MAGYAR KÖZTÁRSASÁG)
  • ID card
  • Driving license
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile (Residence document)
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Ireland

  • Irish passport card
  • Passport
  • Driving license
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Italy

  • ID card (Carta d`Identità Elettronica)
  • Passport
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Latvia

  • Passport (Pase)
  • Seaman Passport (Jūrnieka grāmatiņa)
  • ID card (Identitātes karte)
  • Driving license (Vadītāja apliecība)
  • Residence Permit (Uzturēšanās atļauja)
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile (Izziņa par dzīvesvietu / izziņa par nekustamajā īpašumā deklarētajām personām)
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Lithuania

  • Passport (Pasas)
  • ID card (Asmens tapatybės kortelė)
  • Seaman Passport (Jūrininko knygelė)
  • Residence permit (Leidimas gyventi)
  • Registration card (Užsieniečio registracijos pažymėjimas)
  • Driving license (Vairuotojo pažymėjimas)
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile (Pažyma apie asmens deklaruotą gyvenamąją vietą)
  • Certificate of domicile (Pažyma apie gyvenamosios patalpos savininkui (bendraturčiams))
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Poland

  • ID card (Dowód osobisty)
  • Passport
  • Driving license (Prawo jazdy)
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Portugal

  • National ID (Bilhete de Identidada)
  • Citizen card (Cartão de Cidadão)
  • Passport
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Romania

  • ID card (Carte de identitate)
  • Passport
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Slovakia

  • ID card (Občiansky preuzkaz)
  • Passport (Cestovný pas)
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Slovenia

  • Passport (Potna listina)
  • ID card (Osebna izkaznica)
  • Driving license (Vozniško dovoljenje)
  • Biometric residence premit (Biometrično dovoljenje za prebivanje)
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile

Spain

  • ID card (Documento Nacional de Identidad)
  • Passport
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

Sweden

  • ID card (Nationellt identitetskort)
  • Passport
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Driving license
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)

United Kingdom

  • Passport
  • Driving license
  • Document proving the client's address:
  • Any of the documents acceptable for the first level (except for the one uploaded for the first level)
  • Certificate of domicile
  • Bank statement with account holder’s name and address in it (the document must not be older than 3 months and must be signed and sealed by a bank official)
  • Utility bill (not older than 3 months)
Country Documents for the first level Documents for the second level

Country:

Documents for the first level:

Documents for the second level:

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